AI maintenance coordinator for property managers
FYN Intelligence answers every maintenance call and text, dispatches your crew or a vendor, and keeps Buildium in sync.
- Picks up on the first ring, 24/7
- Books the repair on a real calendar slot
- Works with Buildium and QuickBooks
How it works
From first ring to final invoice.
Scroll to watch one repair move through FYN Intelligence. No one on your team picks up a phone.
- Tenant calls or texts. A tenant calls or texts your maintenance line. No app, no portal, no login.
- FYN answers and writes the ticket. The voice agent picks up on the first ring, asks the right questions and writes a complete ticket.
- Routed to the right hands. Your in-house crew gets the job first. If they pass, it falls through to an outside vendor.
- Booked on the calendar. A real slot lands on the schedule and the tenant gets a text with the time.
- Invoiced and synced. The work order stays in sync with Buildium and the invoice lands in QuickBooks with line items.
Dashboard
See every repair on one screen.
Open jobs, crew, invoices and AI activity in one view, sorted by property and flagged by priority.
app.fynintelligence.com
FYNIntelligenceGood Afternoon
Jamie
You have 10 new tickets awaiting triage and 3 overdue invoices that need immediate attention.
Ticket board
Track every ticket to done.
Tickets move across the board on their own as each step is logged. Property, tech, invoice and status sit on one card, so nothing slips.
app.fynintelligence.com/tickets/board
Workflow
Board
All propertiesPriority
New
2Normal
Kitchen sink is clogged
416 Bloomfield St · B
New
High
Bedroom outlet not working
123 Oak St · 2
New
Waiting
2High
Water heater replacement
45 Maple Ave · 3
Needs Approval
ProPlumb · $840
Urgent
Roof leak patch
12 Pine Rd
Awaiting Vendor
RoofRight · $1,200
Scheduled
4Normal
HVAC quarterly service
789 Pine Rd · A
Scheduled
Tue 10:00 AM · CoolAir
Normal
Replace hallway lighting
416 Bloomfield St
Scheduled
Wed 9:00 AM
In Progress
1Normal
Front door not closing
416 Bloomfield St · B
In Progress
HandyFast
Resolved
18Normal
Clogged bathroom sink
816 Bloomfield St
Resolved
High
Laundry machine not spinning
816 Bloomfield St
Resolved
Dispatch and scheduling
Route the job. Book the slot.
FYN Intelligence texts your in-house crew first and books a real slot on the calendar. If no one is free, the ticket goes to your outside vendors by email.
Schedule · Ticket #4815
HighScheduled
No hot water in kitchen
45 Maple Ave · Unit 3
Auto-assigned by FYN Intelligence
Best matchProposed window
Tue, Jul 22 · 9:00–11:00 AM
Works for tech Works for tenant
ML
AcceptedMarcus Lee
In-house tech · Plumbing · 1.2 mi away
Tenant intake
Call or text. No app, no portal.
Tenants reach your dedicated maintenance hotline by call or text. FYN Intelligence answers on the first ring, 24/7, and writes the complete ticket.
9:41
M
Maintenance
iMessage · Today 9:41
Kitchen sink is clogged, won’t drain
Thanks Alex — when are you home this week?
Tuesday morning works
Alex, our plumbing technician is scheduled for 9 AM Tuesday. I’ll text with updates
+
iMessage
Works with what you run
Keep Buildium. Lose the busywork.
Your properties, units and residents come in from Buildium, and work orders stay in sync. FYN Intelligence handles the calls, dispatch and scheduling in between.
Dispatches crew and vendors
Texts your in-house crew first, then emails outside vendors when no one is free.
Answers on the first ring
Tenants call or text one maintenance hotline, 24/7. No app, no portal, no login.
Logs every step
Captures and timestamps every call, quote, approval and invoice in a full audit trail.
Syncs with Buildium and QuickBooks
Keeps work orders in sync with Buildium and sends invoices to QuickBooks with line items.
What FYN does
Most AI stops at the ticket. FYN finishes the job.
FYN Intelligence takes every request from the first call to the QuickBooks invoice, so nothing sits waiting on you.
AI voice agent
Answers every call on the first ring.
FYN Intelligence picks up 24/7, asks the right questions and writes a complete ticket with the transcript. No voicemail, no after-hours scramble.
Voice agent · live
"Hi — my kitchen sink is clogged and won't drain."
"Got it — I've logged a ticket for 45 Maple Ave, Unit 3. When are you home this week?"
"Tuesday morning works — thanks!"
✓ Call answered · ticket created · scheduling started
Crew + vendor dispatch
Dispatches your crew first.
Your in-house crew gets a text with a link to accept or decline. If they pass, the job goes to an outside vendor by email.
Smart dispatch
Auto-routingLeaking faucet · Unit 4B
45 Maple Ave · reported 2 min ago
Best fit
M
Marcus T.
In-house crew · 0.4 mi · free now
PP
ProPlumb
External vendor · ETA 2:00p · $140
✓ Marcus scheduled today · 1:30 PM
Portfolio
Shows every property in one view.
Properties, units and residents come in from Buildium. Open work shows up by property, with emergencies flagged.
Portfolio
247 units · 14 properties416 Bloomfield St
6 units
123 Oak Street
4 units
45 Maple Avenue
8 units
Tenant intake
Takes requests by call or text.
Tenants call or text one maintenance hotline, with no app or portal to learn. FYN texts them when the job is scheduled, in progress and resolved.
9:41
M
Maintenance
iMessage · Today 9:41
Kitchen sink is clogged, won’t drain
Thanks Alex — when are you home this week?
Tuesday morning works
Alex, our plumbing technician is scheduled for 9 AM Tuesday. I’ll text with updates
+
iMessage
Vendor performance
Tracks which vendors show up.
Response time, quote accuracy and completion rate, tracked for every vendor. You see who has earned the next job.
Preferred vendors
4 activeP
ProPlumb
Plumbing · ★ 4.9 · 42 jobs
C
CoolAir HVAC
HVAC · ★ 4.8 · 31 jobs
B
Bright Electric
Electrical · ★ 4.7 · 24 jobs
H
HandyFast
General · ★ 4.6 · 58 jobs
Scheduling
Books a real slot on the calendar.
Once a crew member or vendor accepts, FYN books the job on your scheduling calendar. No phone tag to find a time.
2026
April
DayWeekMonth
M
T
W
T
F
S
S
30
31
1
2
3
Inspect
4
5
6
7
Turnover
8
9
10
Plumb · 9a
11
12
13
14
HVAC · 2p
15
16
17
Inspect
18
19
20
21
HVAC · 10a
22
Plumb · 2p
23
24
Inspect
25
26
27
Turnover
28
29
Elec · 11a
30
1
2
Invoicing
Syncs invoices to QuickBooks.
Invoices land in QuickBooks with line items intact. No retyping.
Invoice · INV-0242
PaidWater heater replacement$840.00
Labor · 4 hr$320.00
Parts$520.00
Total$1,680.00
QuickBooksSynced 2 min ago
Invoice · INV-0241
UnpaidDishwasher install$420.00
Labor · 2 hr$160.00
Haul-away$60.00
Total$640.00
QuickBooksSynced 18 min ago
Why we’re building this
We got sick of slow repairs and maintenance forms in our college dorm. So we decided to fix maintenance for every property manager.
FYN Intelligence is early. If that story sounds familiar from your side of the inbox, we’d love to show you what we’ve built and build what’s missing with you.
Follow the build on Instagram@fynintelligenceFAQ
Questions, answered
From first ring to final invoice
Get your afternoons back.
Book a 30-minute demo. We’ll run a live dispatch with FYN Intelligence, from the first call to a booked job.