Eviction Filings Are Running Above Pre-Pandemic Norms

An eviction feels like the end of a problem — the non-paying resident is gone. In the P&L it's the beginning of the most expensive kind of turnover there is, and right now operators are filing more of them than they have in years.

The number

As emergency rental assistance winds down, eviction filings are eclipsing pre-pandemic highs (Eviction Lab). Missouri is on pace for roughly 23,000 annual filings versus a ~15,000 pre-COVID baseline (about +53%), and Massachusetts is running ~3,237 filings per month against a ~2,600 pre-pandemic norm (about +24%).

Each of those filings represents a unit heading toward the costliest turnover an operator can absorb — legal costs, extended vacancy, and make-ready all at once.

The problem this exposes

An eviction stacks legal fees on top of our $4,250/unit turnover cost and a long vacancy. And many of the residents heading toward one aren't hopeless cases — they're people who hit a rough patch, or who checked out because their requests kept getting ignored (70% of non-renewals cite maintenance). Catching the situation early — a payment plan, a fast repair, a real conversation — is almost always cheaper than the filing that follows.

The fix, by name

Two FYN capabilities attack this from both ends. The AI Voice Agent and fast Crew + vendor dispatch keep residents from checking out over unaddressed maintenance in the first place, and the Portfolio view surfaces where collections are slipping early enough to act — a payment plan this week beats a filing next month. When an eviction is unavoidable, crew-first dispatch still gets the unit turned fast to contain the vacancy.

What it looks like in practice

Prevention beats the filing

With filings above pre-pandemic norms, the cheapest eviction is the one you prevent — through responsiveness that keeps residents engaged and collections visibility that lets you act early. FYN is the system that makes both routine, and that contains the cost when a filing is unavoidable.